Hera Ring

We recommend using our detailed Ring Size Guide available on our website. We also include a free ring sizer with every order to make sizing adjustments easy if needed.

We get it, finding the perfect fit isn't always easy. That's why we offer complimentary resizing for your first order within 14 days of delivery. Simply let us know, and we’ll send you a prepaid return label. Once we receive your ring back, we’ll send you the correct size at no extra cost.

Yes! We want you to love your jewellery. If for any reason you’re not fully happy, returns can be initiated within 7 days of your order being dispatched.

For hygiene reasons, we’re unable to accept returns or exchanges on earrings. All other items must be returned in their original condition and packaging to be eligible.

We use overnight express shipping, so most orders arrive within 1 - 3 business days depending on your location and courier delays.

All LUME rings are crafted with a solid 925 sterling silver base — hypoallergenic, durable, and naturally radiant.

Our silver pieces are finished with a triple layer of premium plating that keeps them water-safe and resistant to tarnish.

Our gold styles are coated in a thick layer of 18k gold over sterling silver. With regular daily wear, the gold tone may gradually soften into the silver beneath — a natural characteristic of gold-plated jewellery.

Yes! Our packaging is thoughtfully designed with sustainability in mind.

We use recyclable materials wherever possible and keep our packaging minimal to reduce waste. Every order also supports tree planting, so your piece arrives with purpose - both beautiful and meaningful.

Every piece is crafted with premium materials and meticulous attention to detail, ensuring lasting brilliance and durability. If anything falls short of perfection, we will make it right, because your satisfaction is our top priority.

We care deeply about our planet and are dedicated to making choices that minimize our environmental impact, from responsibly sourced materials to thoughtfully designed packaging. For every purchase, we plant a tree to give back to the planet, contributing to a greener and more sustainable future.

We want you to feel confident and delighted with every purchase. If you’re not completely satisfied, our team is here to provide hassle-free resolutions, including exchanges or returns.