90 Day Worry-Free Promise
Easy Exchange/Return
NZ Overnight Express Shipping
Free Size Exchange
– Flat Rate: $6 NZD
– Free Shipping: Orders over $100 NZD
– Delivery Time: Usually arrives the next business day after dispatch, but depending on the destination, delivery may take 1–3 business days.
– Flat Rate: $30 NZD
– Free Shipping: Orders over $200 NZD
– Delivery Time: Usually arrives the next business day after dispatch, but depending on the destination, delivery may take 1–3 business days.
We ship worldwide from New Zealand!
– Delivery timeframes vary by country, typically 3–10 business days
– Customs delays may occur depending on your region
– Import duties or taxes may apply upon arrival and are the responsibility of the customer
Once your order is on its way, you’ll receive a shipping confirmation email with your tracking number so you can follow its journey home.
If your item is marked as a pre-order, the estimated shipping timeframe will be listed on the product page.
Orders containing both in-stock and pre-order items will be shipped together once everything is ready.
While we do our best to ensure every order arrives safely and on time, we cannot take responsibility for unexpected courier delays or parcels lost in transit.
If something feels off, please get in touch — we’ll do everything we can to help.
We’re always here for you.
Email us at care@lumejewellery.com and we’ll take care of you 💛
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