A Note Letter from LUME's Founder
LUME began as a quiet spark, a feeling that there had to be more. In this letter, Coco shares the journey behind the shine - Something luminous, honest, and made for...
Yes! We want you to love your jewellery. If for any reason you’re not fully happy, returns can be initiated within 7 days of your order being dispatched.
For hygiene reasons, we’re unable to accept returns or exchanges on earrings. All other items must be returned in their original condition and packaging to be eligible.
Most orders arrive the next business day after they’re dispatched (even for Australia!)
However, depending on your location and courier delays, some may take 1–3 business days .
Yes! Each necklace is crafted in waterproof, hypoallergenic 925 sterling silver, so it’s safe for everyday wear, even in the shower. To keep it looking its best, we recommend avoiding harsh chemicals or chlorinated water.
Yes! Our packaging is thoughtfully designed with sustainability in mind.
We use recyclable materials wherever possible and keep our packaging minimal to reduce waste. Every order also supports tree planting, so your piece arrives with purpose, both beautiful and meaningful.
✧ Quality You Can Feel
✧ Fair Pricing, Everyday
✧ Female-owned & Operated
✧ Rooted in Meaning & Purpose
✧ Sustainable Steps, Always